Artificial intelligence has long promised to streamline business operations, but many small and medium-sized businesses have found the reality to be complex, expensive or difficult to reach. Zoho Corporation wants to change that. The company announced a wide range of new products. Agent AI Tool—Embedded directly into collaboration, customer experience, and human resources apps to help businesses save time, reduce repetitive tasks, and improve decision-making. Perhaps most notable is that these upgrades come with: No additional costThis is a move that will make advanced AI more accessible to small and medium-sized businesses struggling to adopt it.
Zoho’s announcement focuses on simplifying AI adoption through automation and deep integration with company data. By embedding AI capabilities directly into popular apps like Zoho Sign, Zoho Desk, and Zoho People, the company aims to eliminate the need for complex setup or third-party tools. For small businesses that already rely on the Zoho ecosystem, these updates can mean faster workflows and fewer manual bottlenecks.
One of the notable updates is zoho signThe company’s digital signature platform is used by over 40,000 businesses. new contract intelligence This feature allows users to automatically create contract drafts and agreements while retaining full control over customization. This can save time for small businesses that handle frequent supplier, partner, or customer contracts but lack dedicated legal staff.
Zoho has also added additional features. ask jia. AI assistants can now analyze and summarize contracts, proofread contracts, suggest edits, and even answer questions about clauses or obligations without the need for external legal assistance. For many small businesses that need to get paperwork done quickly but can’t afford a legal review of every document, this type of automation can save them a lot of money.
Zoho Sign’s other AI-powered tools include automatic field detection, key term extraction, and a non-legal summary generator that translates complex contracts into plain English. Additionally, small business users can flag potential risks or missing clauses, identify important milestones, and detect phishing attempts in link signatures. This feature improves both. Efficiency and Security. Each of these features integrates directly with your existing Zoho workflow, eliminating the friction associated with new AI tools.
These new features are rolling out across multiple regions, including the US, India, Australia, Canada, and the EU, but Zoho says all updates are available at no additional cost to paid subscribers of each app. This pricing strategy can give small businesses a competitive advantage at a time when many software vendors charge a premium for AI-based features.
The following table provides a detailed overview of all the new AI features introduced in Zoho Sign, along with their availability in various regions.
| application | characteristic | Function Description | effectiveness | Available area |
|---|---|---|---|---|
| zoho sign | ||||
| Create contract | Quickly create contacts, contracts, and documents using AI. | available | us | |
| automatic field detection | Automatically searches for empty space-related fields in the document and inserts them. | available | USA, India, Australia, California, B | |
| Document Summary | Create contextual summaries of long documents | available; EU expected to launch in September 2025 | USA, India, Australia, California, B | |
| Ask Gia at Sign | Ask Zia to retrieve your document data, proofread your contract, suggest edits, and answer any questions related to your contract. | available; EU expected to launch in September 2025 | USA, India, Australia, California, B | |
| Extract key terms | Automatically extracts key terms and provisions from contracts. | available; EU expected to launch in September 2025 | USA, India, Australia, California, B | |
| duty discovery | Identify obligations that must be formally completed. | available | us | |
| Suggest missing provisions | Propose provisions in a traditional contract format such as an NDA | available | us | |
| Highlighting potential risks | Identify potential legal and financial risks in your documents. | available | us | |
| Highlight meta details | Summary of key metadata: parties involved, effective date, deadline, governing law, etc. | available | us | |
| Summary of key milestones | Summary of milestones and deadlines for smooth planning | available | us | |
| Non-legal summary creation | Plain text summary without legal jargon for easier understanding | available | us | |
| phishing detector | Detects signed links containing phishing attempts based on domain data. | available | us |
Additionally, the update makes AI more than just an add-on. A fundamental part of your everyday business tools. For small businesses, these changes can mean less technical complexity and more practical impact. This is especially true when AI is built to handle repetitive, error-prone tasks that consume a lot of time.
However, as with any AI-based automation, small business owners may need to be vigilant about accuracy and oversight. Although automatically generated contracts are convenient, they must be carefully reviewed for compliance and clarity. As businesses rely more on AI to manage sensitive documents, maintaining data privacy and trust will remain important.
Still, for entrepreneurs and small teams looking to do more with less, Zoho’s latest move may make advanced AI feel like a practical tool for everyday tasks rather than a futuristic luxury. Zoho is helping small businesses level the playing field for the next generation of digital transformation by embedding intelligent automation where they already operate and keeping it affordable.
